RetailFix

Getting started

Joining RetailFix Nearby

Create a free shopper account on RetailFix Nearby, sign in, and reset a forgotten password.

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1Sign in#

Go to nearby.retailfix.com and tap Sign in at the top. Welcome back opens.

  • Enter your email 1 and password 2, then tap Sign in 3.
  • New here? Create an account 4 makes a new account.
  • Forgotten your password? 5 sends you a reset link.

If you already have a RetailFix account, that email and password work here too.

The Welcome back sign-in box12345

2Create an account#

Join RetailFix Nearby asks for your first name 1, email 2 and a password 3 of at least 12 characters. Tap Create account 4. I already have an account 5 goes back to signing in.

The Join RetailFix Nearby form12345

3If it doesn't work#

A message shows under the fields 1:

  • Passwords need to be at least 12 characters.
  • That email already has an account — sign in instead.
  • That email and password don't match. when signing in.
  • Too many attempts. Please wait a few minutes.
The password length message1

4You're signed in#

You're signed in straight away, and your first name 1 replaces Sign in. Tap it to open your profile. You stay signed in on that device for a year.

The header showing the shopper's first name1

5Forgotten your password?#

Tap Forgotten your password?, enter your email 1 and tap Send the link 2.

The Reset it form12

6Check your email#

The box says Check your email. It says the same whatever address you enter.

The Check your email message

7Open the reset email#

Open Reset your RetailFix Nearby password 1 and tap the link 2. It works once, within a day.

The reset email12

8Choose a new password#

Nearby opens with New password. Type one of at least 12 characters 1 and tap Set password 2.

You're signed in, and signed out everywhere else.

The New password box12
The Password changed. You're signed in. message